Cold Call Me runs outbound sales programs for B2B clients, staffed by a distributed team of SDRs. This role owns the daily operation of that team. You keep reps on-pace and on-quality, run the daily and weekly rhythm, coach live off call recordings and QA scorecards, and make sure every client program is booking meetings.
This is an operator role, not a strategist role. Client-facing strategy stays with leadership. Your job is execution — activity, quality, coaching, and bookings, every single day. You are the person the reps go to, and the person accountable for the numbers.
- Own daily rep operations across all client programs — activity, connect rates, call quality, and booking output
- Run daily stand-ups and weekly one-on-ones; keep every rep clear on targets and unblocked
- Coach off real call recordings and QA scorecards — objection handling, talk tracks, discovery, and the booking ask
- Watch the dashboards — activity, quality grades, bookings — and act on what they show before it becomes a problem
- Onboard and ramp new SDRs to consistent booking volume fast
- Flag script, targeting, and list issues to leadership with the evidence to back them
- Keep HubSpot activity, dispositions, and booking records clean and accurate
Non-Negotiable
- Based in the United States
- 2+ years managing or leading an SDR/BDR team — or a senior SDR ready to step into daily team ownership
- Hands-on cold calling background — you have carried a number and can coach the phone, not just talk about it
- Comfortable coaching off call recordings and holding reps accountable to their numbers
- Fluent in a CRM (HubSpot preferred) and comfortable reading activity and quality dashboards
- Available during U.S. business hours for live coaching and rep support
- Quiet, professional workspace and reliable internet
Strong Indicators You Are the Right Fit
- You have run a daily sales rhythm and reps performed better because of it
- You can listen to a cold call and immediately name the two things that would have booked the meeting
- You hold people to a standard without killing morale
- You are energized by other people's wins, not just your own
- You are organized enough to track a whole team without dropping anyone
As CCM grows its client programs and rep headcount, this role grows into full ownership of sales development delivery. Early operators shape how the whole team runs.
- HubSpot CRM (certification supported)
- Power Dialer with call recording and QA analytics — licensed and configured by CCM
- Rep performance dashboards — activity, quality grades, and bookings
- Slack — primary communication channel
All software is licensed by Cold Call Me at no cost to you.